Shipping

At Shopzy LLC, we strive to deliver a smooth shopping experience from checkout to delivery. Please review our Shipping & Return Policy below.

Shipping
Orders are processed within 1–3 business days. Delivery times vary depending on your location and the shipping method selected at checkout. Once shipped, tracking details will be sent to your email. Delays caused by carriers, weather, or customs are beyond our control.

Order Issues
If your package is lost, delayed, or arrives damaged, please contact us immediately so we can assist you with a replacement or claim.

Returns & Exchanges
We accept returns within 7–14 days of delivery (adjustable to your policy). Items must be unused, unwashed, and in original packaging.
Customers are responsible for return shipping unless the item is defective or we sent the wrong product.

Refunds
Refunds are issued to the original payment method once the returned item is inspected and approved. Processing may take 3–7 business days depending on your bank.

Non-Returnable Items
Certain items such as accessories, intimate wear, and clearance products may be final sale.

Contact Us
For assistance with shipping or returns, please email: support@shopzyllc.com